All-About-Crm

News Brief...

2005-08-12T07:49:00.000-07:00

News Brief...
thewisemarketer.com - Aug 11 4:10 PM
VoIPAction has launched a CRM News Portal featuring daily coverage from 2,000 news sources around the world.
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Mobile phone operator recovers CRM investment in a year

2005-08-12T01:48:00.000-07:00

Mobile phone operator recovers CRM investment in a year
Thewisemarketer.com (subscription), UK - Aug 10, 2005 According to CRM solution provider, Epiphany, Spain's third largest mobile phone operator, Amena, has increased its capacity to generate customer loyalty
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Kana Goes After Midsize Companies with New CRM Tools

2005-08-11T19:48:00.000-07:00

Kana Goes After Midsize Companies with New CRM Tools
CIO Today, CA - Aug 10, 2005 For several years, experts have been predicting that growth in customer-relationship management (CRM) software sales will be in the market of midsize companies
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netCustomer looks at new vistas

2005-08-11T13:48:00.000-07:00

netCustomer looks at new vistas
Sify, India - 13 hours ago business software makers, netCustomer has decided to provide third-party support alternative to customers of Customer Relationship Management (CRM) from Siebel
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netCustomer Launches Third-Party Support Services for Siebel CRM Customers

2005-08-11T07:48:00.000-07:00

netCustomer Launches Third-Party Support Services for Siebel CRM Customers
[Press Release] PR Web - Aug 11 9:22 AM
netCustomer Inc., a leading provider of enterprise applications support services, announced today its industry-leading Siebel CRM applications support practice. netCustomer Siebel practice will provide third-party support alternative to Siebel customers who are interested in reducing their support costs by up to fifty percent. [PRWEB Aug 11, 2005]
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How To Select A CRM Solution For Your Small Business

2005-08-11T01:48:00.000-07:00

How To Select A CRM Solution For Your Small Business
WebProNews, KY - 8 minutes ago Your buddy at the barbecue tells you how the new Customer Relationship Management (CRM) software they installed at their company has revolutionized their
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netCustomer Launches Third-Party Support Services for Siebel CRM

2005-08-10T19:47:00.000-07:00

netCustomer Launches Third-Party Support Services for Siebel CRM
Business Wire (press release), CA - 14 hours ago 2005--netCustomer Inc., a leading provider of enterprise applications support services, announced today its industry-leading Siebel CRM applications support
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Siebel Rolls Out CRM Best-Practices Blueprint

2005-08-10T07:47:00.000-07:00

Siebel Rolls Out CRM Best-Practices Blueprint
NewsFactor via Yahoo! News - Aug 04 11:39 AM
Among I.T. professionals, the stories of failed customer-relationship management (CRM) implementations are legion and circulate widely. In response, Seibel Systems, a software pioneer, has taken steps to counter resistance to adoption of CRM applications by rolling out a methodology called the Customer Experience Blueprint (CEB).
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North American CRM Applications Software 2005-2009 Forecast by Vertical Market and Company Size

2005-08-10T01:47:00.000-07:00

North American CRM Applications Software 2005-2009 Forecast by Vertical Market and Company Size
latest forecast of n customer relationship management (CRM) software revenue segmented by 16 vertical markets a resurgence in spending on CRM applications software over the past two

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Green Beacon Partners with smartFOCUS

2005-08-09T19:47:00.000-07:00

Green Beacon Partners with smartFOCUS
[Press Release] Business Wire via Yahoo! Finance - Aug 09 5:00 AM
Green Beacon Solutions, a business consulting and systems integration firm which provides proven practical business solutions for clients in the customer relationship management , enterprise resource planning , and marketing automation space today announced an agreement with smartFOCUS to offer its smartMARKETER solutions as part of its growing portfolio of products and services.
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Epiphany to Certify CRM Suite for JBoss Application Server

2005-08-09T18:42:00.000-07:00

Epiphany to Certify CRM Suite for JBoss Application Server
Business Wire (press release), CA - Aug 8, 2005 "This certification provides customers with our strong assurance that enterprise CRM solutions from Epiphany can be readily run on JBoss.".
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Overstock.com standardises on Oracle CRM

2005-08-09T17:30:00.000-07:00

Overstock.com standardises on Oracle CRM
Thewisemarketer.com (subscription), UK - 6 hours ago Online retailer, Overstock.com, is standardising on Oracle's CRM applications and Oracle Fusion Middleware. The company will use
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Telebermuda Goes for Siebel OnDemand

2005-08-09T16:07:00.000-07:00

Telebermuda Goes for Siebel OnDemand
Siebel Systems , a provider of customer-facing solutions, announced that TeleBermuda International Limited (TBI) chose Siebel CRM OnDemand for its hosted CRM solution.

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Wanna Buy a Siebel?

2005-08-09T15:04:00.000-07:00

Wanna Buy a Siebel?
The Motley Fool - Aug 09 1:54 PM
Wanna Buy a Siebel? In the first of a two-part series, Melanie Hollands explains why she doubts the software company is on the market. Anyone got a spare $4 billion and change to buy Siebel Systems (Nasdaq: SEBL)?
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Milestone Group Drops Salesforce.com in Favor of Entellium

2005-08-09T13:51:00.000-07:00

Milestone Group Drops Salesforce.com in Favor of Entellium
SEATTLE--(BUSINESS WIRE)--Aug. 9, 2005--Entellium Corp. ( from Salesforce.com (NYSE:CRM - News). Milestone will now standardize its CRM practices with Entellium's recently announced

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Milestone Group Drops Salesforce.com in Favor of Entellium

2005-08-09T12:00:00.000-07:00

CRM Dissatisfaction

2005-08-09T10:52:00.000-07:00

CRM Dissatisfaction
The survey focused on CRM suites, not On Demand CRM, and on the functionality side gave the nod to Siebel. Forrester's findings indicate that CRM failure is still a problem for certain companies.

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SSA Picks Up CRM Developer Epiphany

2005-08-09T09:34:00.000-07:00

SSA Picks Up CRM Developer Epiphany
SSA Global Technologies has agreed to acquire CRM developer Epiphany for US$329 million in cash. The transaction gives SSA access to Epiphany's CRM suite as the vendor is building a portfolio of enterprise applications.

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Nuasis Brings CRM to the Contact Center

2005-08-09T08:23:00.000-07:00

Nuasis Brings CRM to the Contact Center
Nuasis Corporation, an IP contact center company, announced the successful integration of its software-only, IP-based contact center system with both Siebel CRM and Vantive CRM. The integration of the Siebel CRM application with the contact center system

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'Microsoft Effect'May Change Shape of CRM for SMBs

2005-08-09T06:35:00.000-07:00

'Microsoft Effect'May Change Shape of CRM for SMBs
Microsoft (Nasdaq: MSFT) announced in July it was stepping full force into the small- to mid-size business (SMB) market with a customer relationship management (CRM) product designed to fit into its Office software suite. up approach to the CRM office since the giants of CRM, Oracle (Nasdaq

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Siebel Systems and Novell to Deliver Open Source Platform for Market-Leading CRM Applications

2005-08-09T04:41:00.000-07:00

Siebel Systems and Novell to Deliver Open Source Platform for Market-Leading CRM Applications
CRM Knowledge Base - Aug 08 8:58 PM
SAN FRANCISCO (LinuxWorld Conference & Expo) Aug. 8, 2005 Siebel Systems, Inc. (NASDAQ: SEBL), a leading provider of customer-facing solutions, and Novell, Inc. (NASDAQ: NOVL), a leading provider of infrastructure software and services, today announced that they have extended their partnership to provide support for Siebel business applications on Novell's SUSE Linux Enterprise Server 9. The
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Pick the right CRM that can help make sale

2005-08-09T02:43:00.000-07:00

Pick the right CRM that can help make sale
Customer Relationship Management has been around in one form or another for nearly 20 years. But in the last five years it's become far more sophisticated, more of a sales necessity, and a lot more competitive. Logging on to your CRM application gets you to your opening desktop screen from account detail, and a sales plan to close each deal. New to CRM is sales coaching

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Let new CRM give your sales a little CPR

2005-08-09T01:24:00.000-07:00

Let new CRM give your sales a little CPR
Customer Relationship Management has been around in one form or another for nearly 20 years. But in the past five years, it's become way more sophisticated, more of a sales necessity and a lot more competitive. Logging on to your CRM application gets you to your opening desktop screen from account detail and a sales plan to close each deal. New to CRM is sales coaching

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Does CRM help make the sale? Depends on the software

2005-08-08T23:37:00.000-07:00

Does CRM help make the sale? Depends on the software
Are you using some form of database management to control customer data? Customer relationship management (CRM) has been around for nearly 20 years. Logging onto your CRM application gets you to your opening desktop screen

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AJAX leads Netsuite's latest charge

2005-08-08T22:08:00.000-07:00

AJAX leads Netsuite's latest charge
The latest version of the firm's hosted CRM software is meant to work better with Office and latest version of its online business automation and CRM tools on Thursday

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ORACLE: Overstock.com Stocks Up on Oracle CRM and Oracle

2005-08-08T20:42:00.000-07:00

ORACLE: Overstock.com Stocks Up on Oracle CRM and Oracle
noticias.info (press release), Spain - 30 minutes ago 08-AUG-2005 Overstock.com(r), one of the world's largest and fastest-growing online retailers, announced it is standardizing on Oracle(r) CRM applications and
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Does CRM help make the sale? Depends on the software

2005-08-08T18:55:00.000-07:00

Forrester Evaluates Software Vendors

2005-08-08T17:42:00.000-07:00

Forrester Evaluates Software Vendors
The customer relationship management (CRM) market is rife with dissatisfied customers who are betting Approximately $13 billion will be spent on CRM initiatives worldwide in 2005

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Tele-Response Center, Inc. Receives Customer Interaction Solutions Magazines CRM Excellence Award for 2005

2005-08-08T16:34:00.000-07:00

Tele-Response Center, Inc. Receives Customer Interaction Solutions Magazines CRM Excellence Award for 2005
[Press Release] PR Web - Aug 06 12:08 AM
Tele-Response Center, Inc. wins industry award for CRM and direct response fundraising excellence. [PRWEB Aug 6, 2005]
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IBM Open Source Search

2005-08-08T15:28:00.000-07:00

IBM Open Source Search
BI) standouts Cognos and SAS, customer relationship management (CRM) player Kana, and many text analytics providers

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Overstock.com(R) Stocks Up on Oracle(R) CRM and Oracle Fusion Middleware

2005-08-08T14:23:00.000-07:00

Overstock.com(R) Stocks Up on Oracle(R) CRM and Oracle Fusion Middleware
[Press Release] PR Newswire via Yahoo! Finance - Aug 08 5:00 AM
Overstock.com , one of the world's largest and fastest-growing online retailers, announced it is standardizing on Oracle CRM applications and Oracle Fusion Middleware.
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Salesnet unveils latest version of private labeling Solution

2005-08-08T12:52:00.000-07:00

Salesnet unveils latest version of private labeling Solution
SourceWire (press release), UK - 16 hours ago Boston, MA - August 8, 2005: Salesnet, the leading provider of on-demand CRM software focused on driving sales effectiveness, today announced the launch of the
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SSA Picks Up CRM Developer Epiphany

2005-08-08T11:02:00.000-07:00

SSA Global buys HR apps maker Boniva Software

2005-08-08T09:13:00.000-07:00

SSA Global buys HR apps maker Boniva Software
InfoWorld - Aug 08 9:07 AM
( InfoWorld ) - SSA Global Technologies Inc. said Monday it has purchased HR (human resources) management applications maker Boniva Software Inc. Financial terms of the deal were not disclosed. Five-year-old Boniva, headquartered in Santa Clara, California, is a privately held developer of Web-based applications for managing staff recruiting, training and skills tracking. Chicago-based
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Witness Systems Strengthens Market Leadership

2005-08-08T07:37:00.000-07:00

Witness Systems Strengthens Market Leadership
[Press Release] Business Wire via Yahoo! Finance - Aug 08 6:12 AM
--
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Panini North America Celebrates Ten Years of Success

2005-08-08T06:27:00.000-07:00

Panini North America Celebrates Ten Years of Success
[Press Release] Business Wire via Yahoo! Finance - Aug 08 5:00 AM
Panini North America is celebrating its ten year anniversary by announcing that over 40,000 of the company's My Vision X check scanners have been sold to top banks over the past year.
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CRM Is Back On The "It" List

2005-08-08T04:30:00.000-07:00

CRM Is Back On The "It" List
TMCnet (press release) - Aug 4, 2005 You need only look at the news and articles that have appeared here on TMCnet for the last fews to realize that CRM is hot again.
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Halal Financial Services Inc - Outsources development of bespoke

2005-08-08T02:38:00.000-07:00

Halal Financial Services Inc - Outsources development of bespoke
Forbes - Aug 4, 2005 is pleased to announce that, as part of its technology investment, it has selected Kalsoft (Pvt.) Ltd to develop its specialised CRM / client management system
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Follow these steps to determine the best CRM for you

2005-08-08T00:54:00.000-07:00

Follow these steps to determine the best CRM for you
Customer Relationship Management, better known as CRM, has been around in one form or another for nearly 20 years. But in the last five years it's become way more sophisticated, more of a sales necessity, and a lot more competitive. Logging on your CRM application gets you to your opening desktop screen

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Alcatel, Amdocs Deal Taps Into IPTV Market

2005-08-07T23:26:00.000-07:00

Alcatel, Amdocs Deal Taps Into IPTV Market
TechNewsWorld.com - Aug 04 1:27 PM
Gartner research vice president Martin Reynolds said he believes IPTV's future lies in home television and entertainment. He told TechNewsWorld that the ability to send IPTV over any digital media, including wireless and cable, bolsters its potential impact.
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SugarCRM Sweetens CRM Suite with Oracle 9i, MySQL Support

2005-08-07T21:54:00.000-07:00

SugarCRM Sweetens CRM Suite with Oracle 9i, MySQL Support
eWeek, MA - Aug 5, 2005 officials said. These reports can compile data drawn from multiple applications within the CRM suite, Roberts said. The offline
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2005-08-07T20:14:00.000-07:00

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How Source can reduce software costs

2005-08-07T19:12:00.000-07:00

How Source can reduce software costs
East Anglian Daily News - Aug 06 12:55 AM
WHAT do we mean by Open Source? The majority of people would immediately associate the term with operating systems such as Red Hat Linux. People tend not to think of Open Source in the realm of applications. This sector is, however, enjoying considerable growth, for several reasons.
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SSA Global to Buy CRM Maker Epiphany

2005-08-07T17:20:00.000-07:00

SSA Global to Buy CRM Maker Epiphany
eWeek, MA - Aug 4, 2005 ADVERTISEMENT. SSA Global, of Chicago, plans to acquire Epiphany, which develops CRM (customer relationship management) software, for $329 million.
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Welcome

2005-08-07T09:32:00.000-07:00

Welcome.